Open Shared Mailbox (Outlook Web App)

Objective: Add a shared mailbox and calendar (also known as "shared folder") list to your Outlook Web App client.

Note: You must have Full Access granted to you before accessing a shared mailbox or calendar. This request shall require authorization from the recipient mailbox owner or duly authorized of your company.

Add Shared Folder

Using your default internet browser, access your Outlook Web App client at https://outlook.office.com and sign in if prompted. If your Administrator has configured the necessary permissions, follow the following steps:

Right click on the "Folders" category and select "Add shared folder"
Enter the email address of the desired folder (i.e. "user@domain.com") in the textbox
Click on the user that appears under the email address you inputted
Click the "Add" button

Locate the new category labeled with the shared folder you added to your Outlook Web App client as shown:

Additionally, you will now see an additional calendar and contact list labeled with the shared folder's name.