Objective: Mark incoming email as not junk and remove it from the spam filter.

Mark Email as Not Junk

Please follow these steps to mark an email as not junk:

1. Open your internet browser then go to "https://outlook.office.com" and sign in if prompted
2. Select your "Junk Email" folder
3. Right-click on the email 
4. Under the "Security Options" sub-menu, click "Mark as Not Junk"

The email will automatically be moved from the junk folder to your inbox. This will decrease the "confidence level" of most-likely spam for your Exchange Online server.