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Mark Email as Not Junk

Modified on: Sun, Feb 2 2025 9:36 PM

Objective: Mark incoming email as not junk and remove it from the spam filter.


Mark Email as Not Junk

Please follow these steps to mark an email as not junk:


  1. Open your internet browser then go to "https://outlook.office.com" and sign in if prompted
  2. Select your "Junk Email" folder
  3. Right-click on the email 
  4. Under the "Security Options" sub-menu, click "Mark as Not Junk"


The email will automatically be moved from the junk folder to your inbox. This will decrease the "confidence level" of most-likely spam for your Exchange Online server.

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