Enroll or delete zero-touch devices

Enroll a zero-touch device

After the Knox Manage configuration is assigned to a zero-touch device, in order to enroll it you must first install Knox Manage and sign in with a Knox Manage account.

To enroll a zero-touch device:

Ensure the device is factory reset.
Turn on the device, and then tap Start on the welcome screen.
On the Connect to mobile network screen, insert a sim card or tap Skip.
Tap an available Wi-Fi network to connect to it. The device checks for updates.
On the Set up your device screen, read the privacy policy of Knox Manage and Google, and then tap Accept & continue. The device contacts the Knox Manage server.
On the Google Services screen, tap Accept. The Knox Manage agent installs and launches.
On the Sign in with your Samsung Knox Manage Account screen, enter a Knox Manage user ID and password, and then tap SIGN IN.
On the Knox Manage terms and agreements screen, read the terms of use, privacy policy, and end-user license agreement, tap the check box next to Agree all, and then tap NEXT.
On the Display over other apps page, if required, tap All display over other.

The device is registered and enrolled in Knox Manage.

Delete a zero-touch device

If you need to transfer ownership of a device, you can delete devices one at a time from the zero-touch enrollment portal.

To delete a device from the zero-touch enrollment portal:

On the zero-touch enrollment portal, go to Devices.
On the Devices page, select the device you want to remove, and then click UNREGISTER.
In the Unregister device? window, click UNREGISTER to delete the devices from the zero-touch enrollment portal.

Notice: After you delete a device, if you want to re-register it to the zero-touch enrollment portal, you must contact Colletti Tech. If you need to temporarily exclude a device from the zero-touch enrollment portal, consider removing its Knox Manage configuration.